Shipping policy
Shipping Policy
Thank you for shopping with AC Cosmetics. We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During launches, restocks, or high-volume periods, processing times may be slightly extended.
Shipping Time
Once shipped, orders typically arrive within 3–7 business days depending on your location.
Please note that shipping times are estimates and may be affected by carrier delays.
Shipping Confirmation
You will receive a confirmation email with tracking information once your order has been shipped.
Lost or Stolen Packages
AC Cosmetics is not responsible for lost or stolen packages once marked as delivered. Please ensure your shipping address is correct and secure.
Incorrect Addresses
If an incorrect address is entered at checkout, we are not responsible for orders shipped to the wrong address. Please double-check your information before placing your order.
Delays
We are not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.
We appreciate your support and are committed to providing a seamless shopping experience.